Privacy Policy

OVERVIEW

Welcome to Truereliefbeauty! The terms “we”, “us”, and “our” refer to Truereliefbeauty. Truereliefbeauty operates this store and website, including all related information, content, features, tools, products, and services, to deliver you a curated shopping experience (the “Services”). Our Services are powered by Shopify.

These Terms of Service (together with any policies referenced herein) set forth your rights and obligations when using our Services. Please read them carefully, as they contain important information regarding your legal rights, including warranty disclaimers and liability limitations.

By visiting, accessing, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you may not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. You also consent to allow any minor dependents you supervise to use the Services on devices you own or manage.

To use our Services—including browsing the store or making purchases—you may be required to provide information such as your email, billing, payment, and shipping details. You warrant that all information you submit is accurate, current, and complete, and that you have full authority to provide it.

You are solely responsible for safeguarding your account credentials and all activity under your account. You may not transfer, sell, assign, or license your account to any third party.

SECTION 2 – OUR PRODUCTS

We strive to display our products and services as accurately as possible. However, product colors and appearance may vary slightly from your screen due to device type, settings, and configuration.

We do not guarantee that the appearance or quality of products will exactly match store depictions or meet your personal expectations.

Product descriptions may be updated or changed at any time without notice. We reserve the right to discontinue products, limit quantities, or restrict sales to specific persons, regions, or jurisdictions at our sole discretion.

SECTION 3 – ORDERS

When you place an order, you make an offer to purchase. truereliefbeauty reserves the right to accept or reject any order for any reason. Your order is not confirmed until we issue an acceptance, which requires successful payment processing.

Please review your order carefully before submission, as cancellations may not be possible after acceptance. If we decline, modify, or cancel your order, we will attempt to notify you using the email, billing address, or phone number you provided.

Returns and exchanges are governed solely by our Refund Policy. You represent that purchases are for personal or household use only, not for commercial resale or unauthorized export.

SECTION 4 – PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price applicable to your order will be the price in effect at the time you place your order, as confirmed in your order email. Unless stated otherwise, listed prices exclude taxes, shipping, handling, customs, and import fees.

Online store prices may differ from physical stores or third-party retailers. Promotional terms may override these Terms where a conflict exists.

You agree to provide accurate, up-to-date payment and account information, and to promptly update details such as your email, credit card number, and expiration date to ensure smooth transactions.

You warrant that:

(i) your credit card information is true and accurate;

(ii) you are authorized to use the card;

(iii) charges will be honored by your card issuer;

(iv) you will pay all posted prices, including shipping, handling, and applicable taxes.

SECTION 5 – SHIPPING AND DELIVERY

We are not liable for shipping or delivery delays. All delivery times are estimates only and not guaranteed. We are not responsible for delays caused by carriers, customs, or events beyond our reasonable control.

Once products are transferred to the shipping carrier, title and risk of loss pass to you.

SECTION 6 – INTELLECTUAL PROPERTY

All elements of the Services—including trademarks, text, images, graphics, product reviews, videos, audio, and their design and arrangement—are owned by truereliefbeauty, its affiliates, or licensors, and are protected under U.S. and international intellectual property laws.

These Terms grant you a limited, personal, non-commercial right to use the Services only. You may not reproduce, distribute, modify, create derivative works of, publicly display, republish, store, or transmit any content from the Services without our prior written consent.

No license or right is granted to you under any patent, trademark, copyright, or other intellectual property of truereliefbeauty, Shopify, or third parties unless explicitly stated herein. Unauthorized use may violate intellectual property laws. All rights not expressly granted are reserved by truereliefbeauty.

truereliefbeauty names, logos, product titles, designs, and slogans are trademarks of truereliefbeauty or its partners. Shopify’s names and marks are trademarks of Shopify. All other trademarks are the property of their respective owners.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools that we do not monitor, control, or endorse. These tools are provided “as is” and “as available” without warranties of any kind. We assume no liability related to your use of optional third-party tools.

Your use of such tools is entirely at your own risk. You should review and agree to the third party’s terms before use. Any new features or tools added to the Services in the future will be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

The Services may include links or content from third parties. We are not responsible for reviewing or evaluating third-party websites or materials. Accessing third-party sites is done entirely at your own risk.

We are not liable for damages related to your use of third-party websites, products, or services. Direct any complaints or questions about third-party offerings to the third party itself.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Truereliefbeauty uses Shopify to power our Services. However, all sales and purchases are made directly with Truereliefbeauty.

By using the Services, you acknowledge that Shopify is not responsible for any sales, products, or related damages between you and Truereliefbeauty. You expressly release Shopify and its affiliates from all claims arising from your transactions with Truereliefbeauty.

SECTION 10 – PRIVACY POLICY

All personal information we collect is governed by our Privacy Policy. Certain data may also be subject to Shopify’s Privacy Policy. By using the Services, you acknowledge you have read and understood these policies.

As our Services are hosted by Shopify, Shopify may collect and process personal information to operate and improve the platform. Your information may be transmitted to Shopify and third parties in other countries. For details, please review our Privacy Policy.

SECTION 11 – FEEDBACK

If you submit ideas, suggestions, reviews, feedback, proposals, or other content (“Feedback”), you grant Truereliefbeauty a perpetual, worldwide, royalty-free, sublicensable license to use, reproduce, modify, publish, distribute, and display such Feedback for any purpose, including commercial use.

You represent and warrant that:

(i) you own or have full rights to the Feedback;

(ii) you have disclosed any compensation related to your submission;

(iii) your Feedback complies with these Terms.

We are under no obligation to keep Feedback confidential, compensate you for it, or respond to it. We may monitor, edit, or remove Feedback that we determine to be unlawful, offensive, infringing, or harmful.

You agree that your Feedback will not violate third-party rights or contain malicious code. You may not impersonate others or provide false information. You are solely responsible for the content and accuracy of your Feedback.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

The Services may occasionally contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping, or availability. We reserve the right to correct errors, update information, or cancel orders at any time without prior notice—including after you have submitted your order.

SECTION 13 – PROHIBITED USES

You may use the Services only for lawful purposes. You agree not to, directly or indirectly:

(a) use the Services for illegal or malicious activities;

(b) violate any applicable laws or regulations;

(d) harass, harm, defame, or intimidate others;

(e) transmit false or misleading information;

(f) send spam, junk mail, or unauthorized promotions;

(g) impersonate any person or entity;

(h) interfere with others’ use of the Services.

You further agree not to:

upload viruses or malicious code;
reproduce, resell, or exploit the Services;
collect or track others’ personal information;
engage in phishing, scraping, or similar activities;
circumvent security features of the Services.

We reserve the right to suspend or terminate your account immediately if you violate these Terms.

SECTION 14 – TERMINATION

We may terminate these Terms or your access to the Services at any time, without notice, at our sole discretion. You remain liable for all amounts due up to the date of termination.

The following sections shall survive termination:

Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive.

SECTION 15 – DISCLAIMER OF WARRANTIES

All information provided through the Services is for general use only. We do not warrant its accuracy, completeness, or reliability. Your reliance on such information is at your own risk.

EXCEPT AS EXPRESSLY STATED BY TRUERELIEFBEAUTY, THE SERVICES AND ALL PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT.

WE DO NOT WARRANT THAT USE OF THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE. Some jurisdictions do not allow disclaimers of implied warranties, so portions of this disclaimer may not apply to you.

SECTION 16 – LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, TRUERELIEFBEAUTY, SHOPIFY, AND THEIR RESPECTIVE AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES—INCLUDING LOST PROFITS, REVENUE, DATA, OR CONSEQUENTIAL LOSSES—ARISING FROM YOUR USE OF THE SERVICES OR PRODUCTS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SECTION 17 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Truereliefbeauty, Shopify, and their affiliates, directors, officers, employees, and agents from all claims, losses, damages, liabilities, and reasonable legal fees arising from:

(1) your breach of these Terms;

(2) your violation of applicable law or third-party rights;

(3) your use of the Services.

We may control the defense and settlement of any indemnified claim at your cost. You agree to cooperate and provide relevant information as requested.

SECTION 18 – SEVERABILITY

If any provision of these Terms is found unlawful, void, or unenforceable, such provision shall be enforced to the fullest extent permitted by law, and the remainder of these Terms shall continue in full force and effect.

SECTION 19 – WAIVER; ENTIRE AGREEMENT

Failure by us to enforce any right or provision shall not constitute a waiver of such right or provision.

These Terms, together with posted policies, constitute the entire agreement between you and Truereliefbeauty and supersede all prior oral or written agreements. Any ambiguities shall not be construed against the drafting party.

SECTION 20 – ASSIGNMENT

You may not assign or transfer these Terms or your rights without our prior written consent. Any attempted assignment without consent is null and void. We may assign these Terms at any time without notice.

SECTION 21 – GOVERNING LAW

These Terms shall be governed by the laws applicable in the jurisdiction where Truereliefbeauty is headquartered. You and Truereliefbeauty consent to the exclusive venue and personal jurisdiction of the courts in that jurisdiction.

SECTION 22 – HEADINGS

Section headings are for convenience only and shall not limit or affect the interpretation of these Terms.

SECTION 23 – CHANGES TO TERMS OF SERVICE

We may update or modify these Terms at any time by posting revisions on our website. You are responsible for reviewing changes periodically. Material changes will be notified in accordance with applicable law and will take effect on the date stated.

Your continued use of the Services after changes are posted constitutes acceptance of the revised Terms.

SECTION 24 – CONTACT INFORMATION

For questions regarding these Terms of Service, please contact us at:

support: lettiesun024@gmail.com

Company: TRUERELIEFBEAUTY

Address: 17405 Gale Ave, City Industry, CA 91748, United States